the customers who saw the pretty, blond clerk with the trim figure wouldn’t have agreed with her. Though she was thirty-two years old with a toddler son at home, Hannah’s youthful looks had many people assuming she was fresh out of college. A prominent scar on her chin lent some character to her lovely face. People in the store had asked, but Hannah didn’t talk about how she got the scar.
Crouched behind the counter, she stared at the mystery cassette. She was always curious about these “wrong return” videos. Customers often asked if she’d ever found any homemade sex tapes among those mistaken returns. Hannah hadn’t. After a couple of weeks, she’d always take them home and review the tapes before throwing them out or recycling them.
If the store employees wanted to see sex tapes, they had over two thousand adult titles to choose from.
Emerald City Video was a neighborhood video store, and the neighborhood was one of Seattle’s most eclectic. Street urchins who looked as if they’d wandered in to shoplift might be renting an Audrey Hepburn movie on their parents’ account. An old lady might be patiently standing in line with Upstairs, Downstairs clutched in her liver-spotted hands, while the man in front of her checked out four adult videos.
The shop was ideally located across the street from a mini-mall that housed an Old Navy, Starbucks, and a dozen smaller stores. Emerald City Video’s storefront was all windows, allowing Hannah and her coworkers a good look at the bustling street scene. People-watching helped pass the time when business was slow. The employees didn’t have to wear uniforms either, and for that, Hannah was grateful.
There were stories painting Emerald City Video’s back room as a hot spot of furtive gay sexual activity. But Hannah had never noticed any funny business in the small alcove where they kept the adult titles. The only real trouble she’d encountered in the adult section was a few months back. A nicely dressed, pale man of forty had ducked into the alcove one afternoon, then spent two hours browsing. He finally emerged from the back room and stomped up to the counter, glaring at Hannah. “I was getting sick to my stomach back there, looking at all that filth,” he hissed.
Hannah fought the urge to roll her eyes at him. She managed to smile. “Well, all you need to start a membership here is a photo ID, credit card, and a ten-dollar downpayment that applies to your first three rentals.”
He’d stormed out of the store, but returned a week later. Now he was one of their regular customers, renting up to ten adult titles a week. He was also one of Emerald City Video’s rudest, most obnoxious customers. There was a note on his account whenever they pulled his name up: This guy’s a creep. Argues late fees. Don’t take it personally. He’s rude to everyone. Be nice.
He was one of the exceptions. Most customers at Emerald City Video were friendly. Hannah knew many of them by name now. She had a window into their lives too. She’d heard it all:
“I need to take my boyfriend off my account. We broke up….”
“I have a friend who’s going to be renting for me for the next few weeks. I have to go in for surgery on Wednesday; then I’ll be on chemo….”
“Sorry about the late fee. My mom died, and I had to go to back to Nebraska….”
“I believe my husband has an account with you, and I’d like to know if he’s been renting any adult videos, specifically gay videos….”
“We never got a chance to watch it. We both fell asleep. The baby has kept us up so late the last couple of nights….”
Hannah became sympathetic ear, nursemaid, confidante, beard, and cheerleader to scores of people. She’d even learned some sign language to communicate with their deaf customers. But she still hadn’t mastered Korean, Japanese, Chinese, or Spanish.
At the moment, only a handful of customers were in the store. Hannah’s pick, Strictly Ballroom, played on the three strategically located TVs. Her coworker, Scott, stood at his register, staring down at her. “Hannah, for God’s sake, take the damn tape home and look at it. You know you’re dying to, which, by the way, is kind of pathetic. You really need a life.”
The phone rang, and he answered it. Twenty-six, tall, and thin, Scott Eckland was almost too handsome. He had spiky, gelled black hair, deep-set blue eyes, a male model’s cheekbones, and a strong